Due to exciting expansion plans for 2019/20, we are looking for immediate start, experienced positive and customer-focused HGV Class 2 Skip Drivers to join the Dunmow Waste Management team based at our Chelmsford Mid Essex Recycling Centre. Delivering skips and waste management solutions across the Essex country to our domestic and commercial clients.

Come and join our team:

• Full UK Class 2 License
• CPC and Digi Card
• Skip lorry experience is an advantage but not essential. We provide a full training program.

What we offer:

• Days: Monday-Friday. Short Saturday’s on a rota at overtime rate.
• Working Hours: Between 06:30 – 17:00 (although overtime is regularly available)
• Hourly Rate: £12.50 - £18.00 per Hour
• Overtime Hourly Rate: Time and a half
• Holiday: 28 days
• Benefits: Generous pension scheme, uniform is provided as well as other staff benefits.

Job Type: Full-time

To apply, please submit your CV via the upload feature on this page, or email paul.lynch@dunmowgroup.com

You can also send us a whatsapp/text message on 07902802802 to request a call back to apply for this position.

The role of a Customer Service Advisor is to successfully obtain and qualify new business leads, by completing both inbound and outbound calls. The advisor’s main responsibilities will be to answer approximately a high level of inbound calls from new and existing customers, dealing with enquiries, bookings, new sales, as well as making outbound calls to customers and prospective leads. The role is primarily office based, however there will be opportunities to attend customer meetings and take on more responsibility in line with the advisor’s core development plan.

Job Responsibilities

• Maximise sales through excellent customer service, product knowledge and understanding the customer’s needs.
• Contribute to the team and individual targets as set by management.
• Answer a high level of inbound calls every day.
• To take ownership of calls and manage your own workload with an organised approach.
• Updating internal systems accurately
• Ensuring strong knowledge of products and services offered.
• Qualifying customers to understand their needs and advising the best products suited.
• Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval.
• Build rapport and lasting relationships with prospective and current customers.
• Making outbound calls to prospective customers and account customers.
• Help the team manage Sales Email inbox and deal with enquiries promptly and accurately.
• Manage all customer queries, issues and enquiries in accordance with the business escalation process.
• Positive attitude towards work, team and customers.
• Ability to manage under pressure and heavy work load.
• Be keen to learn and adapt to new and high pressure situations.
• Attend regular team meetings and contribute to improve the team.
• Consult with Senior Team member on best practices and guidance.

Skills and qualifications

• Previous experience dealing with a high volume of inbound calls.
• Strong customer service experience
• Entrepreneurial spirit
• Confident and willing to succeed
• Excellent attention to detail and organisational skills
• Can do approach
• Ability to recognise and convert potential opportunities
• Hungry for success and personal development

Job Type: Full-time

Salary: £23,000 /year

To apply, please submit your CV via the upload feature on this page, or email charlotte.fox@dunmowgroup.com

Dunmow Waste are looking for someone to join our ever expanding team. The Candidate will need a Class 2 Licence for a minimum of a year and Grab Experience is also required.
The role is a full time permanent position starting immediately.

Job Responsibilities

• Ability to Operate the Grab Lorry in a safe and efficient way following all company policies and procedures.
• Carry out daily defect checks reporting any faults to the Transport Manager.
• Deliver and collect materials on selected routes allocated by the Transport Manager.
• Liase with Customers and/or Site Personnel in a Safe and Professional Manner.
• Ensure the Lorry and it’s Load is safe and secure at all times.
• Ensure the Safety of members of the public and operational staff whilst the HGV is operating.
• To complete all required work and/or Paperwork required.
• Be able to operate a hand held electronic device to receive and complete work.
• Build Strong relationships with Customers and/or Site Personnel.
• Act Professionally at all times.
• Ensure all aspects of Health and Safety Regulations are met. Including wearing full PPE at all times.
• Have experience of dealing with Customers in person.
• Good Geographical knowledge.
• Extensive knowledge of Drivers Hours, Tachograph Rules and Legislation.
• Flexibility and Good Verbal and Listening skills.
• Attend regular team meetings and contribute to improve the team.
• Consult with Senior Team member on best practices and guidance.

Job Type: Full-time

To apply, please submit your CV via the upload feature on this page, or email sam.sagaran@dunmowgroup.com